If you need help resolving a conflict, take the first step here.
For over 30 years we have helped people have respectful and productive conversations, resulting in better understanding and creative, concrete solutions.
Service Request Form
Mediation
We understand when you’re in the middle of conflict it’s difficult to get started. That’s why our staff takes the burden of extending the invitation to mediate, and schedules the mediation at a time and place convenient for all.
A mediation session takes 1-2 hours. When you’re ready to start, fill out the online mediation request form or give us a call, 763-561-0033.
Housing Stability Mediation
With help from a mediator, landlords and tenants are having respectful conversations resulting in agreements that work for all. Our community has resources designed to help people secure stable housing by remaining or relocating. We understand it can be difficult to navigate the resources and timelines and we can help you access resources and have the conversation you need.
To learn more, call our office at 763.561.0033. To request housing mediation services for yourself or someone else, please fill out this form and send it to referrals@CMRSmn.org.
Watch the videos below to learn more about how mediation can help.

Restorative Justice
Restorative practices provide the community with a means to hold individuals accountable to those impacted in a compassionate manner. Through our restorative services, impact is understood, harms are healed, relationships restored and future decision-making improved. Community Mediation & Restorative Services works with local police, the Hennepin County Attorney’s office and Juvenile Court to provide compassionate, efficient and effective restorative services. We also provide community building circles and repair of harm conferences in the Robbinsdale, Osseo and Hopkins school districts.
CMRS continues to provide services in the community during this time of social distancing and distant learning. Due to COVID-19 our services are available remotely.
We Serve:
Agencies/Citizens
Builders/Homeowners
Businesses/Consumers
Children/Youth
Divorced/Unmarried parents
Elderly Parent Care
Employees/Employers
Family Members
Friends
Harassment
Landlord/Tenants
Neighbors
Run-Aways
Schools
Shared Parenting
Truancy
Victims/Offenders
Reasons to Consider Mediation or Restorative Practices
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Confidentiality
Staff and Mediators are bound by law to maintain confidentiality.
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Control over the solution
You decide what is best for you.
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Closure
Decisively resolve issues that have been persistent.
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Cost
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Convenience
Mediation sessions are scheduled at the participants’ earliest convenience.
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Follow-up
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Successful, quick results
Taking the First Steps
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Are we the right resource for you?
Do you or the others involved live in northern or western Hennepin County? If not, please see communitymediationminnesota.org to see if there is a provider closer to you. By statute, we do not provide services when there has been a history of domestic violence or violence involving a weapon. We also do not provide divorce mediation services (we provide shared parenting and post-relationship services). If you need a different resource, please check our resources.
2
Fill Out The Service Request Form
Think about who needs to be invited to participate and provide us with contact information.
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3
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Your Case Manager will extend an invitation to a mediation or a restorative conference.
The invitation will be in letter form, unless you don’t have a way to get an address. It can also be a phone call or email. You will receive a copy of the letter.
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Your Case Manager will talk with everyone invited, explain the process, and determine if and how they might participate.
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The day of your mediation or restorative conference
Mediation
The mediation is an informal conversation, facilitated by trained mediators. They will welcome everyone, provide an orientation to the process and answer any questions you have. The mediators will help you identify areas of common ground and capture your agreement in writing. You are in control of the outcome; the mediators will provide a safe and constructive process.
Restorative Conference
Your facilitators will welcome you and provide you with an orientation of the process. They will guide you through a conversation structured around four questions:
- What happened?
- Who was impacted and how?
- What can be done to repair harm?
- How will this help you with future decisions?
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The mediators/facilitators will give you copies of your agreement or plan.
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Your Case Manager will follow up with you before sending closure letters.
Get Started
Our staff will send an invitation to mediate and a brochure to all parties. A case developer will answer any questions or concerns over the phone, and then gather scheduling information. Mediations can be held days, evenings, or weekend.
Community Mediation & Restoration Services, Inc.
- Phone: 763-561-0033
- Fax: 763-561-0266
Forms
CMRS works in partnership with the following 15 cities:
Brooklyn Center, Brooklyn Park, Champlin, Corcoran, Crystal, Golden Valley, Hopkins, Maple Grove, Minnetonka, Mound, New Hope, Orono, Plymouth, Robbinsdale, and St. Louis Park